This Privacy Policy describes how Hala Delivery collects, uses, shares and protects information obtained from users of its delivery services and associated platforms.
Information we collect:
We may collect personal information from you when you use our Services, including but not limited to:
- Contact information (name, address, email, phone number).
- Delivery details (pick-up and delivery locations, package contents).
- Payment information (credit card details, billing address).
- Device information (IP address, browser type, device identifiers).
- Location data (GPS information, delivery tracking).
How we use your information:
- We use the information collected for the following purposes:
- Providing and improving delivery services.
- To contact you about deliveries, updates or promotions.
- To process payments and verify transactions.
- To enhance user experience and personalize our services.
- Comply with legal obligations and prevent fraudulent activities.
Sharing information:
We may share your information with third parties only under the following circumstances:
- With service providers assisting with deliveries.
- With legal authorities to comply with applicable laws or regulations.
- With your express consent or at your direction.
Data security:
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
Your choices:
You can choose not to provide certain information, but this may limit your ability to fully use our Services. You can review and update your information through your account settings.
Children’s privacy:
Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us to have it deleted.
Changes to this policy:
We may update our Privacy Policy periodically. Any revisions will be effective when we post the updated Policy on our Site or App. We encourage you to review this policy regularly.
call us:
If you have any questions, inquiries or requests regarding this Privacy Policy or your personal information, please contact us at +962790793686